Privacy Policy

Privacy Policy

Introduction

At https://gohighlevel-voice-ai-pricing.scoopstorm.com (hereafter referred to as “we,” “us,” or “the Company”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or external links found on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as authorized users.
  2. Visiting any of our websites linked to this Privacy Policy.
  3. Subscribing to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide personalized services. These include:

  • Account Information: This includes user names, passwords, and other details required for account creation and management.
  • Payment Information: Details such as credit/debit card numbers, expiration dates, and billing addresses are collected for secure transactions.
  • Financial Information: We may collect bank account details, investment portfolios, or financial records for specific services.
  • Purchase Information: Data related to your orders, including product preferences, purchase history, and delivery addresses.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other identifiers used for push notifications and device-specific services.
  • Location Data: Your geographical location data when you use our location-based services or consent to sharing your location.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide to help us improve our products and services.
  • Social Media Information: If you connect our services with your social media accounts, we may collect information from those platforms (e.g., contacts, profile pictures).
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various means: direct user input, form submissions, interactive features, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its core features.
  • Preference Cookies: Used to remember your preferences and settings, such as language selection or display preferences.
  • Analytics Cookies: These help us understand user behavior and improve the performance of our site by providing insights into anonymous usage patterns.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for specific periods based on legal requirements and business needs:

  • Data required for contractual obligations or to fulfill a legitimate business interest is retained until the purpose is achieved or the contract expires.
  • Financial transaction data may be kept for longer periods as required by tax and accounting regulations.
  • We delete or anonymize personal data when it is no longer needed for its original purpose, ensuring compliance with applicable laws.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.
  • Access Control: Our systems have access controls in place, limiting data access to authorized personnel only.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children, and we ask that parents and legal guardians discourage their minors from providing any such information on our platform.

Your Data Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and seek corrections if it is inaccurate or incomplete.
  • Erasure and Data Portability: In certain cases, you can ask for the deletion of your data or request a portable copy in a commonly used format.
  • Restriction and Objection: You may limit the use of your data or object to specific processing activities.
  • Non-Discrimination: You have the right not to be discriminated against for exercising your data privacy rights.
  • Appeals and Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with our privacy team or relevant supervisory authorities.

To exercise any of these rights, please contact us using the details provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

We are committed to handling your personal data with the utmost care and transparency. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.